Our sample collection process is designed to maintain hygiene and safety. Trained collection professionals use appropriate sterile, single-use collection supplies and follow safe sample handling practices.

Fasting requirements depend on the test you are taking. Please check the preparation instructions for your specific test or consult your healthcare professional before your appointment.

Report delivery time depends on the test or package. The expected turnaround time will be communicated during booking or by our support team.

Yes, you can request a home collection for family members. Please provide the correct patient details and contact information while making the booking.

If you need to change your appointment, please contact our support team as early as possible. They can help you check the available collection slots.

Home collection availability depends on the test, location and collection requirements. Contact our team to confirm whether your required test can be collected at home.